TERMS OF SERVICE

Last Updated: September 29, 2026

Welcome to our website. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Randiquan (Beijing) Biotechnology Co., Ltd. ("we," "us," or "our").

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not use the website in a manner that could damage, disable, overburden, or interfere with the operation or security of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, colors, and other information displayed on the website are accurate.

However, slight variations in color, texture, size, or appearance may occur due to photography, lighting, screen settings, manufacturing processes, or the nature of artificial floral products.

3. Pricing

Prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing, product description, or other website errors.

If an obvious pricing or listing error affects an order, we may contact the customer to confirm whether the customer wishes to proceed with the corrected information.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, shipping restrictions, or other operational issues.

If an order is canceled after payment has been received, the applicable amount will be refunded through the original payment method.

5. Payment

Orders must be paid using the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

8. Intellectual Property

Unless otherwise stated, website content including text, graphics, photographs, logos, product descriptions, page designs, and other materials is owned by or licensed to us.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.

9. User Communications

If you submit reviews, comments, feedback, photographs, or other content to us, you represent that you have the right to provide such content and that it does not violate applicable laws or the rights of others.

We may use submitted content for legitimate business purposes where permitted by law.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising, hosting, and other business functions.

Your use of third-party services may be subject to their respective terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

13. Contact Information

Randiquan (Beijing) Biotechnology Co., Ltd.
18F, Building 2, No. 16 Nansanhuan West Road, Fengtai District, Beijing, China
Phone: +86 181 7137 1292