PRIVACY POLICY

Last Updated: September 29, 2026

Randiquan (Beijing) Biotechnology Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information may be collected, used, and protected when you visit or make a purchase through our website.

Information We Collect

Depending on how you use our website, we may collect information such as:

Name
Billing and shipping address
Email address
Telephone number
Order information
Payment-related information
Device and browser information
IP address
Website usage information
Information you voluntarily provide when contacting us

How We Use Information

We may use collected information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide customer support
Communicate with you regarding your order
Respond to inquiries
Improve our website and products
Prevent fraud and unauthorized transactions
Comply with applicable legal requirements
Send promotional communications where permitted by law and where applicable consent has been obtained

Payment Information

Payment information may be processed by third-party payment providers.

We generally do not directly store complete credit card numbers on our own servers. Payment information may be handled by payment processors according to their own privacy and security policies.

Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Third-party services used on our website may also use cookies or similar technologies according to their own policies.

Information Sharing

We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping providers, website hosting providers, technology providers, customer service providers, analytics providers, and fraud prevention services.

We do not sell your personal information simply as part of completing your purchase.

We may disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage customers to review the privacy policies of third-party services before providing personal information.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable law.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

To make a privacy-related request, please contact us using the contact information provided on our Contact Us page.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

Randiquan (Beijing) Biotechnology Co., Ltd.
18F, Building 2, No. 16 Nansanhuan West Road, Fengtai District, Beijing, China
Phone: +86 181 7137 1292