RETURN & REFUND POLICY

We want you to be satisfied with your purchase. If you experience a problem with your order, please contact us so that we can assist you.

Return Period

Customers may request a return within 30 days of receiving the order, unless otherwise stated on the applicable product page.

To be eligible for a return, the product should generally be:

Unused and in its original condition
Free from damage caused by the customer
Returned with original packaging when reasonably possible
Accompanied by the order number or other proof of purchase

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible.

Please provide:

Your order number
A description of the problem
Clear photos or videos showing the issue

After reviewing the information, we may offer a replacement, refund, or another appropriate solution.

Change of Mind

If you simply change your mind about a purchase, the item may be eligible for return provided that it meets the return conditions above.

Unless the return is caused by an error on our part or a defective/damaged product, the customer may be responsible for return shipping costs.

Non-Returnable Situations

A return may not be accepted if the product has been used, damaged after delivery, modified, or otherwise handled in a manner that prevents it from being resold.

Refunds

Once an approved return has been received and inspected, we will process the applicable refund.

Refunds will generally be issued to the original payment method.

Depending on the payment provider or financial institution, it may take additional business days for the refund to appear in your account.

Late or Missing Refunds

If you have been notified that your refund has been processed but have not received it, please first check your bank or payment account.

If the refund still does not appear after a reasonable processing period, please contact us.

How to Request a Return

Please contact our customer service team before sending a product back.

Do not send products to the company address listed on this website unless we have specifically provided that address as the authorized return address.

We reserve the right to review each return request and apply this policy consistently with applicable law.