SHIPPING POLICY

Thank you for shopping with us. We are committed to processing and delivering your order as efficiently as possible.

Order Processing

Orders are generally processed after payment has been successfully received.

Please allow approximately 1–3 business days for order processing before shipment.

During promotional periods, holidays, product launches, or periods of unusually high order volume, processing may take additional time.

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Shipping Time

Estimated delivery times may vary depending on the destination, shipping method, carrier, customs processing, weather conditions, and other circumstances beyond our control.

Estimated shipping times shown on the website are estimates and are not guaranteed delivery dates unless specifically stated otherwise.

Shipping Address

Please make sure your shipping address is complete and accurate before completing your purchase.

We are not responsible for delays, additional shipping costs, or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will attempt to assist you before the order is shipped, but we cannot guarantee that an address can be changed after shipment.

Tracking

When tracking information is available, it will be provided to the customer.

Tracking information may take some time to update after the package has been handed to the carrier.

Delayed or Lost Packages

Delivery delays may occur because of weather, customs clearance, carrier delays, incorrect addresses, holidays, or other circumstances outside our reasonable control.

If your package appears to be delayed or lost, please contact us and provide your order number. We will assist you in checking the shipment status with the carrier where possible.

Customs and Duties

For international orders, customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, such charges are the responsibility of the customer.

Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions. If we are unable to ship an order to a particular destination, we will contact the customer regarding the available options.

By placing an order, you acknowledge that shipping times are estimates and may be affected by circumstances outside our control.